FAQ & Troubleshooting

Elements missing from Avada Builder?

  • Confirm TNC FlipBook + Avada + Addon are all active​.
  • Clear cache, refresh builder​

PDFs not loading or slow?

  • Compress PDFs under 5MB for the web.
  • Check server upload limits (php.ini).
  • Test direct PDF URLs work​.

Mobile display problems?

  • All elements are responsive by default.
  • Preview in Avada's mobile view.
  • Adjust padding/margins per device​.

Bookshelf/List not working?

  • Display Addon must be separately purchased/installed​.
  • Quick Support Resources.
  • Video Tutorials: Installation + element demos​.
  • Documentation: Full settings guide​.

Support: ThemeNcode Live chat & ticket system​.

Ready in 5 minutes: Stunning PDFs that engage visitors, boost time-on-page, and showcase your content professionally.

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